My port was rejected, the name does not match the name with the current provider?

SYSTEM ADMIN.

Last Update 3 months ago

Ensuring Seamless Porting: Understanding Account Holder Information


To ensure a smooth and successful porting process, it is crucial that your carrier accurately enters the account holder information when submitting the port request. Failure to do so may result in an automatic rejection before the request reaches our system for review.


Please ensure that your carrier enters the "current account owner/holder" as "BeeFound Business Optimization Inc." This ensures that the port request is processed under our ownership. Once the porting process is complete, the account holder information will be updated to reflect your name.


Additionally, please verify that your carrier accurately enters all other information as it appears on the port out certificate. This includes the spelling of our name and any other relevant details.


If you or your carrier encounter any questions or require further assistance, please do not hesitate to contact our support team. We are always here to help ensure a seamless porting experience.


Addressing Common Queries:


Why not my name, since I purchased the number from you?

  • While you have purchased the phone number, we retain ownership until the porting process is complete. This is a standard industry practice to ensure the integrity of the porting process.


Why BeeFound Business Optimization Inc. and not Number Shack?
  • BeeFound Business Optimization Inc. is the legal entity that owns and operates Number Shack. As such, BeeFound Business Optimization Inc. is recognized as the current account owner/holder for the phone number.


If you or your carrier have any further questions, please contact our support team for prompt and personalized assistance.

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