I need help with my port!

We recommend reading our online interactive guide, Porting 101, as this will answer most questions about porting. This will save you 5-10 hours of phone calls for incorrect porting.

95+% of port outs submitted by our customers happen with no delays, no follow up, and no support, however, if you end up being in the other -5%, we are here to help you!

Carrier specific porting contacts: You must have already submitted your port and received a rejection for the contacts below to assist, they do not initiate ports. To start the porting process, please see our porting guide.

If you have any rejections after you submitted your port request, contact their Wireless Porting Fallout Support Agents.

If you have any rejections after you submitted your port request, contact Telus Tier 3 Port Support.